Decades of Trusted Service
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Our Services and Repairs
We work closely with our workshops to bring our customers the highest level of craftsmanship and care to your products. For any alterations and repairs you may need we will be happy to assist. Feel free to read below other services we provide.

Bespoke Jewellery
If you would like to have a piece of jewellery with a personal touch then we can help you. We offer a free consultation service (appointment may be required) please do not hesitate to contact us.
For more details, please take a look at our process of designing and crafting your bespoke jewellery.

Jewellery Repairs
Our jewellers draw upon vast knowledge and experience to offer a variety of services. Diamond and gemstone resetting and replacement. Re-threading of pearls and other beaded necklaces or bracelets. Repairs and replacements to catches, shanks, settings and clasps. To Resizing your rings and rejoining of chains.
Jewellery repairs are carried out by our experienced craftsmen with high-quality workmanship and care. We work with all types of jewellery, including Family Heirlooms, Sentimental Value items, Designer Jewellery, High-end Jewellery, Engagement and Wedding Rings. We love to handle all types of jewellery made of White, Yellow or Rose Gold, Platinum, Palladium and Silver. We look after the delicacy and detailing of every piece to ensure and restore its precious nature while upholding its sentimental value. You can rest assured that your treasured jewellery is in expert hands and all items are fully insured whilst they are in our care.
If you require restoration or redesign, please see our bespoke jewellery service bespoke jewellery.

Watch Repairs
Battery replacement
If you have a watch that needs a new battery, we would be happy to assist.
Watches that require more specialist attention may take longer and we have workshops that can handle them for you.
*Majority of our watch battery replacements are carried out in house. But if your watch requires further specialist attention. We work closely with many specialist brands and can return your watch to the manufacturer if required.
Strap Adjustment
Whether it’s a metal strap that needs adjustment, or a leather strap that has seen better days, we can assist you.
We have a wide selection of leather and synthetic straps of all shapes, sizes and styles that you can choose from.
Alternatively, if you would like an original strap, we can order it from the manufacturer and fit it for you. (Subject to availability from manufacturer).

Clock Repairs & Restoration
We offer a Specialist comprehensive repair and restoration service for all types of clock from small carriage clocks to longcase clocks.
Having repaired and restored several hundreds of clocks, Totan has the experience to repair or restore any clock from the simplest to the most complicated.All repair and restoration is carried out to the highest possible standard and in a manner which is sympathetic to your piece.
Service your Jewellery
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Rings
See Ring ServicesTotan Jewellers Ring Repair Services
- Ring Resizing
- Shank Replacement
- Claw Retipping & Replacement
- Stone Replacement
- Stone Tightening
- Ring Polishing & Cleaning
- Soldering & Joining Rings
- Rhodium Plating
- Engraving Repair or Re-engraving
- Ring Reshaping (Re-rounding)
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Watches
See Watch ServicesTotan Jewellers Watch Repair Services
- Battery Replacement
- Watch Servicing & Overhaul
- Watch Movement Repairs
- Pressure Testing & Resealing
- Glass/Crystal Replacement
- Crown & Stem Replacement
- Dial Restoration
- Hand Replacement
- Bracelet & Strap Replacement etc.
- Case & Bracelet Polishing
- Spring Bar Replacement
- Timekeeping Regulation
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Chains & Necklaces
See Chain & Necklace ServicesTotan Jewellers Chain & Necklace Services
- Chain Repairs & Soldering
- Clasp Replacement & Repair
- Necklace Shortening or Lengthening
- Chain Untangling
- Polishing & Cleaning
- Chain & Rhodium Plating
- Pendent Fitting & Removal
- Chain Inspection & Maintenance
- Link Replacement
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Clocks
See our main product servicesTotan Jewellers Clock Repair Services
- Full Clock Servicing & Overhaul
- Clock Movement Repairs
- Pendulum Clock Repairs
- Chiming & Striking Mechanism Repairs
- Mainspring Replacement
- Clock Case Restoration
- Dial Restoration & Repainting
- Glass Replacement
- Hand Replacement & Adjustment
- Clock Regulation & Timekeeping Adjustment
- Battery Replacement for Quartz Clocks
- Cuckoo Clock Repairs
- Wall, Mantel & Grandfather Clock Repairs
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General Services
Reference List
Rings
Repairs and Maintenance
- - - Stone & Setting Services
- Diamond or gemstone replacement
- Stone upgrades (larger or higher grade stones)
- Changing the setting style (e.g. solitaire to halo)
- Resetting stones into a new mount
- Adding side stones or accent stones
- Changing from claw to bezel setting
- Creating multi-stone cluster rings
- - - Services for Shanks and Bands
- Repairs & Maintenance
- Ring resizing (upsize or downsize)
- Soldering broken or cracked rings
- Shank replacement or repair
- Re-tipping prongs
- Replacing worn prongs or claws
- Tightening loose stones
- Replacing lost stones
- Rebuilding settings or mounts
- Cleaning and polishing
- Rhodium plating for white gold
- Recoating/rewaxing rings
- Reshaping bent rings
- Stone checking and security assessment
- Reinforcing thin bands
- Customisation & Bespoke
Designing a custom engagement ring
Designing custom wedding bands
Remodelling an old ring into a new design
Adding engraving (initials, dates, messages)
Adding new stones to an existing ring
Combining multiple rings into one
Creating a matching band for an existing ring
Designing eternity or anniversary bands
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Finishing Touches
Full ring refurbishment
Professional deep cleaning
Replating or repolishing metal
Polishing out scratches
Laser engraving
Adding or repairing filigree details
Adding milgrain edges
Enhancing sparkle with new finish techniques
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Valuations & Checks - Insurance valuation for rings
- Condition checks (e.g. annual check-up)
- Gemstone certification advice
- Providing a care plan for your ring