Our Services and Repairs

1.) Shank & Band Replacement

Shank & Band Repairs

• When your ring shank is damaged or broken, we use expert techniques to repair it. Whether it's a simple crack, a bent band, or a completely broken shank, our skilled jewellers will restore the integrity of the ring, ensuring it's as sturdy as before.

Shank Replacement

• If your shank is worn beyond repair, we can replace it entirely. This service is essential for rings with compromised strength or for those with designs that need a fresh band to carry on their story.

Band Resizing & Reshaping

• For rings that have become too loose or tight, we resize the band to ensure a perfect fit. We can also reshape misshapen bands caused by wear and tear to restore the ring to it's original form.

2.) Bespoke Ring Design

Custom Ring Design Consultation

• Start with a one-to-one consultation where we'll explore your ideas, discuss gemstones, metals, and designs, and understand your vision. Whether you have a clear idea or need inspiration, we'll help bring your dream ring to life.

Handmade & Tailored Design Process

• After finalising your design, our jewellers will carefully handcraft the ring to your exact specifications. This process involves the selection of materials, precision setting of gemstones, and expert finishing to create a piece that is uniquely yours.

Gemstone Selection & Custom Setting

• Choose from a wide range of precious and semi-precious gemstones, including diamonds, sapphires, rubies, and emeralds. We offer various setting styles, from classic prong settings to more modern bezel or channel settings, ensuring your chosen stone is showcased beautifully.

Personal Engravings

• Add a personal touch with engravings inside the band or on the outside. Whether it's a meaningful date, name, or quote, engravings add sentimental value and make your ring even more special.

3.) Finishing Touches

Polishing & Rhodium

• We offer high-quality polishing and rhodium plating for white gold rings to restore their shine and provide a protective finish that prevents tarnishing. This is especially important for white gold and platinum rings, which can lose their luster over time.

Setting & Stone Tightening

• If your stones have become loose over time, our experts will carefully tighten them, ensuring they are secure and safe for everyday wear. We also preform inspections to detect any potential issues before they become problems.

Texture & Custom Finishes

• We offer custom finishes such as matte, brushed, hammered, or polished textures. These can be applied to the entire band or specific sections of your ring for a one-of-a-kind look.

4.) Ring Valuations

Insurance Valuations

• If you need to insure your ring or piece of jewellery, we provide a detailed report that includes information on the materials, gemstones, craftmanship, and current market value of the item.

Resale & Probate Valuations

• Whether you're selling your ring or going through probate, our jewellery experts can provide a professional valuation to help guide your decision-making process.

Certificate of Authenticity

• If your ring contains precious stones or rare materials, we can also provide a certificate of authenticity to guarantee the value and provenance of the piece.

1.) Watch Battery Replacement

Quick, High-Quality Battery Changes:

• We use long-life, high-performance batteries suitable for all major watch brands.

Pressure Testing Available

• For water-resistant watches, we offer pressure testing and resealing to maintain their waterproof integrity.

2.) Watch Servicing & Mechanical Overhaul

Full Movement Service:

• A complete disassembly and ultrasonic cleaning of the movement, followed by lubrication, reassembly, and regulation. Essential for automatic and mechanical.

Quartz Servicing

• Cleaning and servicing of quartz movements to keep your timepiece functioning reliably.

Luxury Watch Servicing

• Tailored care for multiple brands, for example Omega, and other prestige brands.

3.) Watch Repairs & Component Replacement

Crown, Stem & Winder Repairs:

• Repair or replacement of worn or broken winding mechanisms.

Dial & Hand Replacement:

• Restoration of faded or damaged dials and replacement of broken or missing hands.

Movement Repairs & Replacements:

• Mechanical or quartz movement repairs and replacements for watches that no longer tick.

4.) Watch Glass & Crystal Replacement

Mineral, Sapphire & Acrylic Crystals:

• We replace scratched, chipped, or cracked watch glass with precise fit using high-quality materials.

Polishing Services;

• For acrylic crystals, we offer expert polishing to remove surface scratches and restore clarity.

5.) Strap & Bracelet Services

Strap Replacement:

• A wide selection of leather, rubber, metal, and luxury watch straps available.

Bracelet Adjustment:

• Adding or removing links for a comfortable and accurate fit.

Spring Bar Replacement:

• Replacing worn or broken spring bars to securely attach your strap or bracelet.

6.) Waterproof Testing & Resealing

Pressure Testing for Drivers & Sports Watches:

• Using specialist equipment to test watches for water resistance after battery replacement or repair.

Gasket Replacement & Resealing

• Ensuring all seals are watertight to protect your watch from moisture and dust.

7.) Polishing & Case Refinishing

Case & Bracelet Polishing:

• Remove scratches and restore your watch's original shine with our expert polishing services.

Brushes, Satin & High Polish Finishes:

• Match your watch's original finish or give it a refreshed look.

8.) Timekeeping Regulation

Accuracy Adjustment

• Fine-tuning your mechanical or automatic watch to improve timekeeping precision.