Totan Jewellers – Book an Appointment
Looking for something special? Book an appointment with our friendly experts. Whether it's a repair, bespoke design or engagement ring consultation - we're here to help.
Got a quick question? Feel free to call or message us — or book an appointment for more in-depth help with our jewellery experts. We’re here to make your visit special!
Walk-ins
We’re always happy to see you, even if you drop by without an appointment. Booking ahead just means we can be ready for you and give you extra time and care.
How to Book
Use our simple booking form to:
- Select a date & time that suits you.
- Provide your contact details so we can confirm your visit.
- Choose your appointment type — see our examples below.
- Let us know any special requests — we’ll do our best to prepare for you.
Your appointment will be with one of our friendly, experienced jewellery experts.
Examples
Appointment Types
A specific product or collection
If you’ve seen something you love or want to explore a particular collection in more detail, we’d be happy to help.
Here are some ideas for what we can look at together during your appointment:
- Want to view pieces from a particular collection in person
- Are choosing between a few options and would like guided advice
- Would like to try on jewellery to see how it looks and feels
- Need help selecting the perfect gift from a specific range
- Are interested in personalising or modifying a product
- Want to match a new piece to existing jewellery
- Are looking for something special but not sure where to start
- Prefer to make a more considered decision with an expert’s help.
Engagement or wedding rings
Choosing your engagement or wedding rings is a special moment — we're here to make it personal, easy, and memorable.
Here are some ideas for what we can help you with during your appointment:
- Are choosing the perfect engagement ring and want expert guidance
- Would like to try on a variety of styles, settings, or stone shapes in person
- Need help understanding diamond or gemstone quality, grading, and options
- Want to match your wedding ring to an existing engagement ring
- Are looking for matching or complementary wedding bands
- Would like to personalise your rings with engraving, custom finishes, or bespoke design
- Are working within a specific budget and want help finding the best value
- Simply want to take your time making a meaningful decision with the help of a jewellery expert.
A bespoke or custom-made piece
Designing something truly personal takes time, creativity, and conversation — and we’re here to guide you through it.
Here are some ideas for what we can explore together during your appointment:
- Discussing your ideas for a one-of-a-kind piece
- Exploring design possibilities based on your style, budget, or occasion
- Repurposing or redesigning existing jewellery
- Choosing the perfect gemstone or diamond for your custom design
- Learning how the bespoke process works from start to finish
- Reviewing sketches, design concepts, or prototypes
- Creating a meaningful piece to mark a milestone or memory
- Collaborating closely with one of our in-house jewellery experts.
See more about our custom, personalised design process on our Bespoke Design page
Or anything else you have in mind!
Not everything fits into a box — and that’s okay. If you have a different request or idea, we’d love to help however we can.
Here are some ideas for what we can explore during your appointment:
- Bring in your piece for advice on care, cleaning, or long-term maintenance
- Help identifying or valuing a piece you already own
- Questions about jewellery repairs, resizing, or restoration services
- Exploring ways to give a fresh life to an older or inherited piece
- Planning a jewellery-related gift or surprise with expert help
- Discussing sentimental or heirloom pieces and how to preserve or rework them
- Have something else in mind? We’re happy to help — just let us know when you book
Let us know what you'd like to talk about when you book, so we can prepare and offer the best possible service.
We look forward to helping you find something truly special.
Book Here
Having trouble booking?
If you're having trouble using our embedded booking system above, you can book directly through Google using the button below or Contact Us to make an appointment.