Services & Repairs

We have been working with our workshops to bring the highest level of craftsmanship and care to your products. For any alterations and repairs you may need we will be happy to assist. Feel free to read below other services we provide.

Bespoke Jewellery

If you would like to have a piece of jewellery with a personal touch then we can help you. We offer a free consultation service (appointment may be required) please do not hesitate to contact us.

For more details, please take a look at our process of designing and crafting your bespoke jewellery.

Jewellery Repairs

Our jewellers draw upon vast knowledge and experience to offer a variety of services. Diamond and gemstone resetting and replacement. Re-threading of pearls and other beaded necklaces or bracelets. Repairs and replacements to catches, shanks, settings and clasps. To Resizing your rings and rejoining of chains. 

Jewellery repairs are carried out by our experienced craftsmen with high-quality workmanship and care. We work with all types of jewellery, including Family Heirlooms, Sentimental Value items, Designer Jewellery, High-end Jewellery, Engagement and Wedding Rings. We love to handle all types of jewellery made of White, Yellow or Rose Gold, Platinum, Palladium and Silver. We look after the delicacy and detailing of every piece to ensure and restore its precious nature while upholding its sentimental value. You can rest assured that your treasured jewellery is in expert hands and all items are fully insured whilst they are in our care.

If you require restoration or redesign, please see our bespoke jewellery service bespoke jewellery.

Watch Repairs

Battery replacement
If you have a watch that needs a new battery, we would be happy to assist.

Watches that require more specialist attention may take longer and we have workshops that can handle them for you.

*Majority of our watch battery replacements are done in house. But if your watch requires further specialist attention. We work closely with many specialist brands and can return your watch to the manufacturer if required.

Strap Adjustment
Whether it’s a metal strap that needs adjustment, or a leather strap that has seen better days, we can assist you.

We have a wide selection of leather and synthetic straps of all shapes, sizes and styles that you can choose from.

Alternatively, if you would like an original strap, we can order it from the manufacturer and fit it for you. (Subject to availability from manufacturer). 

Clock Repairs & Restoration

We offer a Specialist comprehensive repair and restoration service for all types of clock from small carriage clocks to longcase clocks.

Having repaired and restored several hundreds of clocks, Totan has the experience to repair or restore any clock from the simplest to the most complicated.
All repair and restoration is carried out to the highest possible standard and in a manner which is sympathetic to your piece.


All items are fully insured whilst in our care.

For further enquiries please do not hesitate to contact us.

01536 523222 or