Precision Repairs for the Timepieces You Treasure
Our Watch Services
About Our Watch Services
About Our Watch Service Repairs
Where Time Meets Expertise
At Totan Jewellers, we believe that a watch is more that a tool - it's a personal companion, a piece of craftmanship, and often a treasured heirloom. Whether it's a modern quartz watch or a vintage mechanical masterpiece, our expert technicians treat every timepiece with the attention it deserves.
We offer a comprehensive range of in-house services, from routine battery replacements and strap fittings to full mechanical overhauls, cosmetic restoration, and vintage watch care. Each service is carried out using specialist tools, quality materials, and time-honored techniques.
We understand the sentimental and financial value your watch may hold. which is why every repair begins with a detailed assessment and ends with precise finishing and testing. Our goal is to return your watch to you not only working - but truly cared for.
1.) Battery Replacements
Fast, Clean, and Reliable Power Renewal.
Keep your watch ticking with expert care and precision.
Battery changes are the most common maintenance need for quartz watches. A timely replacement ensures your timepiece continues running accurately, and optional resealing protects it from dust and moisture.
A flat battery doesn't have to mean the end for your favourite watch. We offer:
- High-quality, long-life batteries suitable for all major watch brands
- Clean installation by trained professionals to avoid dust and movement damage
- Optional resealing and waterproof pressure testing (especially important for sports and diving watches)
- While-you-wait service for most models
Whether you own a fashion brand or a Swiss-made classic, your watch is treated with expert care.
2.) Watch Servicing & Mechanical Overhaul
Keep Your Watch Ticking for Generations
Restore your watch's performance with expert internal care.
Expert care to restore precision, performance, and longevity.
Regular servicing is essential for keeping mechanical and automatic watches accurate, reliable, and in peak condition. Our complete overhaul process goes beyond basic maintenance - it deeply cleans, lubricates, and regulates your watch, extending its life and safeguarding your investment.
All watches - especially mechanical or automatic - require regular servicing to perform reliably.
Our full-service includes:
- Complete dismantling of the movement (mechanical, automatic, or quartz)
- Ultrasonic cleaning of every internal component for a spotless finish.
- Lubrication and precise reassembly to minimise friction and wear.
- Calibration and regulation for optimal timekeeping accuracy.
- Replacement of worn or damaged parts (gears, rotors, escapements)
- Case and crown resealing for dust and moisture protection.
- Rigorous final testing over 24-72 hours to ensure long-term reliability.
3.) Mechanical Repairs & Part Replacement
Fix faults before they turn into lasting damage.
Even the finest watches can suffer from wear and tear over time, whether from everyday uses, accidental impact, or water damage. Addressing issues promptly not only restores full functionally but also prevents costly, long-term damage.
Our skilled watchmakers use precision tools and expert craftmanship to repair or replace components, ensuring your watch runs perfectly and looks its best.
Our mechanical repair services include:
- Crown and stem repairs or replacements for smooth time-setting
- Hand replacement or adjustment for misaligned or damaged hands
- Repair or replacement of movement parts (springs, gears, escapements)
- Reattachment of loose components such as rotors, bezels, or pushes.
- Servicing of complications (chronographs, date, moonphase, etc)
- Full module replacements where original movements are beyond repair
4.) Cosmetic Restoration & Wear Repairs
Bring back your watch's original beauty and comfort.
Over time, even the most cherished watches can show signs of wear. Scratches, faded dials, and worn straps can affect both their appearance and comfort. Our cosmetic restoration services breathe new life into your timepiece while preserving its original craftmanship and design integrity.
Our restoration and wear repair services include:
Polishing & Finishing
- Case and bracelet polishing to remove scratches and dullness
- Finishing Options: Brushed, Matte, and High-Polish
- Acrylic polishing for minor surface damage
Crystal Replacement
- Replacement options: mineral, sapphire, or acrylic
- Restores clarity and protects the watch face
Dial & Strap Restoration
- Dial restoration or replacement for damaged or discoloured faces.
- Strap replacements in leather, mesh, or custom styles.
- Clasp and buckle repairs or upgrades for improved wear ability.
Cleaning and Care
- Professional cleaning of cases and bracelets for hygiene and shine
Your watch isn't just a timekeeper - its a reflection of your style. We combine expert craftmanship with meticulous attention to detail, ensuring it looks and feels exceptional once again.
5.) Waterproof Testing, Valuations & Vintage Watch Care
Protect your investment and preserve your legacy pieces.
From waterproof sports watches to irreplaceable vintage heirlooms, every timepiece deserves expert care. Waterproof watches require periodic testing to ensure seals remain intact, while vintage watches need careful restoration to preserve their history and charm. Our professional valuations give you an accurate record of your watches worth for insurance, resale, or estate purposes.
Our services include:
Waterproof Testing & Sealing
- Pressure testing using specialist equipment to confirm water resistance
- Gasket inspection and replacement for crystal, crown, and case back.
- Resealing after case opening to prevent moisture or dust ingress
Professional written valuations (with full descriptions, serials, photographs, and current market value)
- For insurance purposes
- For probate and estate documentation
- For resale or part exchange
Sympathetic Vintage Watch Restoration
- Mechanical overhauls while preserving original features
- Sourcing period-accurate components whenever possible
- Restoration of dials, hands, and patina with meticulous attention to detail
Whether for function, value, or heritage, we care for your timepiece as if it were our own.
1.) What is a Watch Battery Replacement?
Quartz watches rely on small batteries to power their movements. Over time, these batteries naturally run down and need replacing. At Totan Jewellers, we provide a professional battery replacement service for all types of watches - from everyday brands to high-end luxury models. Unlike quick fixes done at home or by untrained hands, our service ensures the battery is replaced correctly, the case is resealed properly, and your watch remains protected against dust, moisture, and damage.
2.) Why Battery Replacement Matters
A flat or leaking battery can do more than just stop your watch from ticking. If left inside too long, it can leak corrosive material that damages the delicate inner workings of the watch, often leading to costly repairs. Regular and timely battery replacement keeps your watch running accurately and helps protect the movement for years to come. It also ensures you're never without a working timepiece when you need it most.
3.) Signs Your Watch may Need a New Battery
While some watches stop abruptly when the battery runs out, others give warning signs:
- The second hand stops moving in two-second intervals (common in many quartz models)
- Your watch begins to lose time or stop intermittently.
- Functions like the chronograph or backlight no longer work reliably.
- The watch has stopped completely and hasn't been worn for some time.
If you notice these signs, it's best to bring your watch in promptly to avoid any risk of leakage or damage
4.) Our Professional Battery Replacement Service
At Totan Jewellers, we treat every watch - whether it's a simple everyday model or a treasured luxury piece - with the same level of precision and care. Our battery simply swapping out the old battery.
Here's what you can expect when you bring your watch to us:
1.) Careful Case Handling
- We use specialist tools to safely open your watch without damaging the case or leaving scratches. Many modern watches require precise techniques to avoid putting stress on the movement or seals.
2.) Thorough Inspection
- Once the case is opened, we check for any signs of wear, battery leakage, or corrosion that could affect the performance of your watch. If we spot an issue, we'' advise you on the best course of action before proceeding.
3.) High Quality Battery Options
- We stock premium batteries designed to provide long-lasting power and reliability. Each battery is chosen to suit your watch's specific brand and model.
4.) Waterproof & Resealing Options
- For water-resistant watches, we can reseal the case and carry out a pressure test to enquire it remains water-resistant to its original specification. This is especially important for drivers' watches or pieces regularly exposed to water.
5.) Final Adjustments
- After the battery is fitted, we reset the time and test the watch to confirm it is running smoothly. Your watch is returned clean, secure, and ready to wear.
By choosing Totan Jewellers, you know your timepiece is in the hands of experts who understand both the technical value of your watch.
5.) Affordable, Fast & Trusted Service
We believe professional watch care should be straightforward, transparent, and accessible. That's why our battery replacement service is built around three promises:
1.) Speed & Convenience
- Most battery replacements can be carried out while you wait in-store. This means you can drop in on your lunch break or while shopping, and leave with your watch fully functional again. For more complex or luxury models, we'll give you a clear timeframe so you always know when your watch will be ready.
2.) Transparent Pricing
- Our prices are competitive and honest, with no hidden costs. We'll always let you know the cost of your battery replacement before starting work, and if additional services are recommended (such as waterproof resealing), we'll provide a clear explanation and quote so you can decide.
3.) Trust & Expertise
As an independent jeweller with years of experience, Totan Jewellers has built a reputation for reliability and care. Customers trust us not only because we provide high-quality service, but also because we treat every watch with respect - whether it's a high-value luxury piece, a vintage heirloom, or an everyday essential. Many of our customers return year after year for battery replacements, knowing their watches are in safe hands.
1.) What is Servicing & Mechanical Overhaul?
A watch servicing and mechanical overhaul is a complete maintenance procedure designed to keep your timepiece running smoothly. Unlike a quick battery replacement, a service involves disassembling the movement, cleaning every component, replacing worn parts, reassembling, lubricating, and testing. This ensures that the watch performs as accurately as the day it was made and extends its lifespan.
2.) Why Regular Servicing is Important
Mechanical watches are marvels of engineering, often containing hundreds of tiny components working in harmony. Like any fine machine, they need care and attention to perform at their best.
Benefits of regular servicing include:
1.) Accuracy
- Oils inside the movement naturally dry out over time, which causes friction and loss of precision. Servicing restores smooth function.
2.) Prevention
- A neglected watch can lead to major breakdowns, which are far more expensive to repair. Servicing prevents these issues before they occur.
3.) Value Protection
- High-quality and luxury watches hold - and often increase - their value. Regular servicing maintains condition and helps protect resale or insurance value.
4.) Longevity
- With servicing every 3-5 years, many watches will outlast their owners, becoming treasured heirlooms.
Skipping servicing may seem harmless at first, but it often leads to permanent wear on delicate gears and pivots - shortening your watch's lifespan.
3.) Signs Your Watch May Need Servicing
Not every watch will stop dead when it needs attention - often, there are subtle signs something isn't right. Look out for these indicators:
1.) Loss of Accuracy
- Gaining or losing several minutes per day.
2.) Skipping Hands
- The seconds hand "jumps" or stutters, showing issues with power transmission.
3.) Unusual Noises
- Grinding, rattling, or ticking that sounds different to usual.
4.) Movement Stops Early
- The watch stops running even when wound or fully charged.
5.) Moisture Under the Crystal
- Condensation is a red flag that the seals and lubricants have been compromised.
6.) Long Service Gap
- If your watch hasn't been serviced in over 5 years, it's due regardless of performance.
Spotting these issues early is key - the longer a watch runs in poor condition, the more wear accumulates.
4.) Our Servicing & Overhaul Process
At Totan Jewellers, we take a meticulous approach to ensure every watch receives the care it deserves. Our process includes:
1.) Initial Assessment & Quotation
- We begin with a full inspection, discussing any problems you've noticed and checking for visible wear, water ingress, or damage. We then provide a transparent quote so you know exactly what to expect.
2.) Disassembly of the watch
- The case is carefully opened and the movement is fully dismantled. Every gear, screw, spring, and jewel is removed, ensuring no component is overlooked.
3.) Cleaning & Part Replacement
- Components are cleaned ultrasonically in specialised solutions to remove dirt and dried oils. Any worn parts are replaced with approved or like-for-like alternatives.
4.) Reassembly & Lubrication
- The cleaned parts are reassembled with fresh oils applied at key friction points. This ensures smooth running and reduces wear over time.
5.) Adjustment & Regulation
- The watch is carefully timed and regulated, often to within a few seconds per day. It undergoes multiple tests to check for accuracy in different positions.
6.) Case & Bracelet Refinishing (optional)
- We can polish or refinish the case and bracelet, removing scratches and restoring the original finish. For vintage pieces, we take extra care to maintain the character of the watch.
7.) Final Testing
- Every watch is tested over several days to ensure it runs reliably, holds power correctly, and keeps accurate time before it is returned to you.
This detailed process guarantees your watch leaves us in peak condition.
5.) Expertise, Care & Peace of Mind
When you entrust Totan Jewellers with your watch, you're choosing a jeweller with decades of combined experience in horology and fine watch care. We understand that every timepiece has both practical and sentimental value - whether it's a modern Swiss luxury model or a family heirloom passed down through generations.
What sets us apart:
1.) Skilled Craftmanship
- Our team is trained to handle both modern and vintage mechanical watches with precision.
2.) Specialist Tools & Techniques
- We use the correct equipment to avoid damage and ensure professional results.
3.) Luxury & Heritage Brands
- We are experienced with leading brands such as Rolex, Omega, Tag Heuer, and Longines, along with antique pocket watches and vintage timepieces.
4.) Trust & Transparency
- Clear quotes, honest advice, and no unnecessary work - only what your watch truly needs.
5.) Guarantee of Services
- All overhauls are backed by a warranty for added peace of mind.
Our mission is simple: to return your watch running as reliably and beautifully as it did when it first left the workshop, ready to be enjoyed for many years to come.
1.) What is Cosmetic Restoration for Watches?
Over time, even the finest watches show signs of daily wear. Scratches, dents, faded finishes, or worn straps can take away from their original beauty. Cosmetic restoration focuses on reviving the appearance of your watch while preserving its authentically and structure. At Totan Jewellers, we offer professional refinishing services to restore your watch's original shine and elegance. giving it a new lease of life without compromising its character.
2.) Why Cosmetic Restoration Matters
A watch is more than just a timekeeper - it's often a personal investment, a statement piece, or a treasured heirloom. Cosmetic wear may seem purely visual, but if left unchecked, scratches and dents can deepen, straps can weaken, and cases can lose their protective finish. By investing in cosmetic restoration, you:
- Preserve the watch's value for resale or insurance purpose.
- Extend its lifespan by reinforcing weakened areas.
- Maintain its pride of ownership, ensuring your watch always looks its best.
- Protect vintage and heirloom pieces by carefully restoring them for future generations.
3.) Signs Your Watch May Need Cosmetic Restoration
Not sure if your watch is due for some TLC? Common indicators include:
- Visible scratches and scuffs on the case or bracelet.
- A dull or faded finish that no longer shines.
- Bent or misshapen bracelet links.
- Cracked, faded, or worn-out leather straps.
- Worn bezels or crowns that detract from the watch's overall appearance.
- Vintage watches that have lost their polish or detail over decades of wear.
If you notice any of these signs, a professional restoration can make your watch look and feel like new again.
4.) Our Cosmetic Restoration & Repair Services
At Totan Jewellers, we tailor our cosmetic services to each individual watch. Some of the options include:
1.) Case & Bracelet Polishing
- Removes scratches and restores shine, using careful techniques to avoid softening edges or losing detail.
2.) Satin/Brushed Finishing
- Re-applies the original brushed look where required, matching the manufacturer's finish.
3.) Crystal Replacement/Polishing
- Replacing or polishing scratched or cloudy crystals to improve clarity.
4.) Strap & Bracelet Replacement
- Fitting high-quality leather straps or repairing/replacing metal bracelet links.
5.) Detail Refinishing
- Restoring bezels, crowns, or clasps to their original appearance.
We take extra care with vintage watches, balancing restoration with preservation so that the watch retains its history and integrity.
5.) Expertise Care & Peace of Mind
Every restoration at Totan Jewellers is carried out by skilled professionals with years of experience in fine watch care. We understand the importance of balancing aesthetic improvement with preservation, particularly for vintage or sentimental watches. Our jewellers use specialist tools and finishing techniques to achieve results that are both authentic and lasting.
Customers choose Totan Jewellers because:
- We handle each watch with the same respect as its owner.
- We provide clear quotes before any work begins.
- We offer expert advice on the best approach for your specific watch.
- Our careful craftmanship ensures the final result looks natural, not over-polished or altered.
Whether it's refreshing the shine of your everyday watch or delicately restoring a family heirloom, we provide results that bring back the joy of wearing your timepiece.
