Trusted Care for Your Jewellery
Our General Services
At Totan Jewellers, we offer a range of professional services to help care for and maintain your sentimental pieces. Whether you need a ring resized, a watch repaired, or a bespoke jewellery adjustment, our experienced team is here to provide expert guidance and craftmanship you can trust.
Valuations

Why Ring Valuation Matters
At Totan Jewellers, we are committed to providing our customers with thorough and professional valuations. Our experienced team utilizes their expertise to ensure that each piece is accurately assessed, reflecting its true value in the current market. Understanding the valuation process empowers customers to make informed decisions regarding their jewellery, whether for personal enjoyment or financial considerations.
Valuations are an essential aspect of the jewellery industry, providing customers with an accurate assessment of the worth of their items. At Totan Jewellers, we recognize the importance of having a clear understanding of this process, which can influence decisions regarding insurance, resale, or personal knowledge of one’s collection.
The valuation process typically involves several key steps, each designed to ensure that the customer receives a comprehensive and accurate appraisal of their jewellery. Initially, the item is examined for its overall condition, which includes assessing any wear and tear, as well as the quality of craftsmanship. This examination is crucial, as it can significantly affect the item's value.
Next, the materials used in the jewellery piece are analysed. For gold jewellery, factors such as karat weight and purity are taken into account. For instance, 18ct gold contains 75% pure gold, while 9ct gold contains 37.5%. The higher the gold content, the greater the intrinsic value of the piece. Additionally, any gemstones present are evaluated based on their type, quality, and carat weight. For example, diamonds are assessed using the four Cs: cut, colour, clarity, and carat weight, which are critical in determining their market value.
Market trends also play a significant role in the valuation process. The value of jewellery can fluctuate based on demand, economic conditions, and the rarity of specific items. For instance, unique pre-loved rings or limited-edition pieces may command higher prices due to their scarcity and desirability among collectors.
Once the examination is complete, a detailed valuation report is generated. This report outlines the findings of the appraisal, including a breakdown of the materials, condition, and market value. It serves as an official document that can be used for insurance purposes or resale. It is important to note that valuations should be updated periodically, especially if the market conditions change or if the item undergoes any alterations.
Cleaning & Maintenance

1. Keep your items clean and well-cared
For items that make a statement or have that special meaning to you - you want them to keep that beauty for the extra sparkle or care that it deserves. We offer this service for all types of products with our range of cleaning services.
Whether it be a watch, a ring, or any piece in your collection. We offer polishing services, steam cleaning services, ultra-sonic cleaning
2. How we bring the shine back to your item
Naturally over time, or with everyday use, your jewellery can scratch, can dullen, and can collect residue and debris. Household chemicals can be too harsh to be used on your precious items or may not be enough to get into the intricate detail, even with the trusty toothbrush or cotton bud.
We have specialised equipment and chemicals that are specifically designed to be delicate on your jewellery, but capable of removing any dirt and residue. Our steam and ultrasonic cleaning are trusted methods of the industry.
Once your item is free and clean, we're able to polish your jewellery as well with both manually and chemically. This process is naturally reductive, but we know the right amount to apply to return your item to the original shine without removing unnecessary material - giving more life to your item.
3.
Sometimes have lived with you for a long time do wear themselves down. This could just be one part of the item, or all around the item.
We can keep
4. Rings That Can and Cannot Be Resized
Visit Us In-Store or Book a Consultation Today!
We love welcoming customers to our store! Whether you’d like a personal consultation or prefer to drop in and explore, our friendly team is ready to assist you with everything from bespoke designs to watch servicing.